ABOUT US
We provide superior quality and service of installing and maintaining vending machines for hot, cold beverages and vending machines for snacks.
We provide top-quality service for installing and maintaining vending machines for hot and cold beverages, as well as vending machines for quick snacks.
The beginnings of Vending in Croatia are tied to "SPAZ". Our company installed the first self-service hot beverage machines in Zagreb and Croatia on March 25th, 1992, at the "Rebro" clinic, and with quality service and business integrity, we achieved and developed a leadership role in Croatia in the self-service vending machine industry.
We believe that with our 33 years of experience and 106 employees (86 technicians and operators with offices in Zagreb, Rijeka, Zadar, Split, and Osijek who are always ready to resolve any issue within 120 minutes regardless of distance, and with our specialized Planning and Analysis Department, which prepares reports on the types of machines for specific locations based on European standards, we guarantee the quality of our services, adhering to the HACCP and ISO standards, which we were the first to introduce in Croatia.
"SPAZ" offers integrated and optimal vending solutions throughout Croatia. The confirmation of the quality provided by "SPAZ" is over 1800 locations across Croatia, where more than 2000 of our machines have been installed, such as "KBC ZAGREB", KBC "Sestre Milosrdnice", KB Dubrava, Zagrebački holding d.o.o., Ekonomski fakultet, GNK Dinamo. Our vending machines serve large systems across Croatia, including Pleter usluge - MORH, A1, HT, INA d.d., Končar, HEP d.d., SPAR, Metro, Orbico, LTH, Pan-Pek, Mlinar, Ledo, Konzum, Jamnica, Kraš, Podravka, Belupo, Iverpan, Intereuropa, Aluflexpack, Bjelin, Hrvatske autoceste, Pliva, Infobip, Eurospin, C.I.A.K, Tokić...
We are also the official distributor for FRANKE coffee systems, Yunio tabletop coffee machines, and Waterlogic water dispensers for the Croatian market.
The factory "Kraš" produces chocolate for vending machines under our license, and for other raw materials for hot beverages, we are the direct importer and distributor.
"SPAZ" works directly with the most prominent Croatian producers of beverages and snack products (Jamnica, Kraš, Kandit, Atlantic Grupa, Vindija...) as well as foreign companies (Coca Cola, Ferrero..)
"SPAZ" is contractually committed to ensuring the health safety and quality of beverages in accordance with regulations in this field. We are also committed to:
- Daily visits to locations and machine inspections
- Regularly refilling machines with necessary materials
- Servicing machines and maintaining impeccable hygiene standards
- Resolving malfunctions and breakdowns within 24 hours of notification
- Installing machines and putting them into operation within one day to one week from contract signing
The technical equipment of "SPAZ" guarantees a high level of service.
Top technicians are continuously trained through seminars with machine manufacturers and by following professional literature.
The machine refillers are well-trained, equipped with appropriate clothing, and are required to maintain a high level of personal hygiene and professional conduct. All employees have valid health and safety certificates and documents for safe work practices.
The company possesses:
- Special devices for testing, servicing, and repairing machines
- 84 specialized vehicles equipped with devices for maintaining conditions and temperatures (refrigerators) according to manufacturers recommendations
- Adequate office, service, and storage space (approximately 2,700 m²) of high quality, with proper conditions for storing food products (central warehouse and warehouses in business centers)
- Service and distribution departments through business centers across Croatia (Zagreb, Rijeka, Zadar, Split, Osijek)
- Various payment systems (in all combinations) that can fully meet user needs (systems with coin return, token payment systems, banknote payment systems with change return, credit key and card systems)
The vending machines we offer are an integral part of the interior in hospitals, universities, schools, military barracks, police stations, offices, factory halls, sports halls, shopping centers, and other public spaces throughout Croatia. Through surveys, we have received high ratings for beverage quality, which is an important factor in choosing our company.
ADVANTAGES OF DOING BUSINESS WITH SPAZ
- Multiple types of espresso coffee: Julius Meinl, Lavazza, Illy, Costa coffee, Covim, Amigos
- The most famous instant coffees: Nescafe and Jacobs
- Top machine brands: FRANKE, Necta, Waterlogic
- Option to install Point of Use (POU) water dispensers
- Various payment systems – contactless payment via mobile app, bank, and company cards
- Machines for: hospitals, universities, schools, military barracks, police stations, offices, factory halls, sports halls, shopping centers, gas stations, vending clubs
- High consumer ratings for the quality of beverages and snack assortment
- Quality certificates: ISO 9001, ISO 14001, HACCP; Safe work practices, hygiene minimum, health certificates.
- The largest company in the vending machine sector in Croatia
- We can support you with vending machines through specialized vending corners for public spaces
- The introduction of a single operator for all types of machines simplifies business and guarantees the same quality of service throughout Croatia